Answers
Pricing Questions
What is Tether?
Tether is a feedback and bug reporting tool for teams. It enables you to submit feedback directly on your product. That feedback is stored on the Tether dashboard where you can collaborate with your team, or push the feedback to your project management solution via our integrations.
Who is Tether for?
Teams of all sizes use Tether, including SaaS companies, development agencies, QA agencies and more!
What is the difference between a reporter and a user?
A user is someone who has access to the Tether dashboard and can collaborate with other users on the team. A reporter is someone who only reports bugs and feedback. For example, if a client or a team member wants to submit feedback on their product, they would be a reporter. The product manager or developer who would work on that feedback would be a user.
Does Tether work on mobile?
Yes! The Tether feedback button works across all devices and browsers.
Does Tether work across different browsers?
Yes! The Tether feedback button works across all devices and browsers.n
What is a project?
A project is any website that you install Tether on. Projects can be archived after you no longer need to submit bugs or feedback on that specific site.
How is Tether installed?
Tether is installed via a javascript code snippet. Tether can be installed via Google Tag Manager, or by dropping the script tag directly into the projects repository in-between the head tags.
How does the free trial work?
All free trials get started on our Pro plan, with full access to all of Tether's features. You get full access to Tether for 14 days.
How are payments processed?
We use Stripe to process your payment. We do not handle your credit card information directly.
